No, our timetable only allows us to pickup in Reykjavik center or nearby hotels.  If you are staying in nearby towns, the capital area has pretty good public transport and we could meet up in Reykjavik.

Please note that this excludes Mosfellsbær, where the farm is located. We can pick you up anywhere in that area.

Our online booking system, Bokun, is a very reliable system which automatically reserves your seats from a pool of availability for each tour.  Once you’ve completed your reservation you should receive an email from the system with a ticket showing your tour date and information on pickup location and time, or if you choose to travel to the farm yourself, in which case the ticket shows what time to arrive. If you do not receive an email very soon, check your junk mail folder or contact us in case the email address was input incorrectly.

When booking a combo tour, the system automatically books the tour with each operator respectively. Our partners have been operating these tours with us for years, some decades, resulting in smooth transitions between companies.

No, it’s optional but every now and then we have trouble finding our clients during pickup and a quick text message is often better than e-mailing as you’ll typically see it sooner.  The driver has limited time to wait so it can make a difference.

Please note that we will only call you in rare cases during pickup when the driver is unable to send a text or email and knows you’re in the area.  We do our very best to find our clients and the easiest way to solve booking errors is fast communication.

City regulations require us to use bus stops in certain areas, mainly in the City Center and nearby locations

If your residence isn’t in the menu it’s likely either new or falls under a no-pickup zone.  The bus stops are numbered in our dropdown menu and the locations can be found here: Bus stops

You can also pick To be determined and contact the farm through info@laxnes.is and we’ll then let you know where we can pick you up.